Reporting month-end goals and outcomes is essential, however these are lagging indicators, meaning it is far too late to influence outcomes. Your leaders must be skilled in taking care of leading indicators, tasks that may really affect future results such as for example watching staff relationship with consumer and people, reviewing their possibility listings, pre-call preparation together with them, etc. „Do our managers undoubtedly accept their part as coaches and individuals builders?“ weiterlesen
von Valeria Tyumeneva